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  Frequently Ask Question For Autotrack Professional Asset Tracking  Version 1.20.0320


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Frequently Ask Question 
Question: Can it use to do stock take
Answer:
No. if you want to do stock take, please refer to our Autotrack On Demand Stock Take program
Question: What is the server specifications for customer to have Asset volume (initial 10000 assets, 10000 new asset created yearly, 100 users)?
Answer:
For above asset volume, Autotrack team suggest you to start with basic server first 2GB PROCESSOR, 1.75GB RAM, 128GB HHD. Once the transaction increase, You may slowly upgrade your server to higher specification.
Question: Can Autottack Asset Tracking Software Capture additional field not listed in the standard package?
Answer:

Will Autotrack Asset Tracking capture the following data in the asset tag, including (but are not limited to): 

• Asset number 

• Sub-asset number 

• Asset description

• Serial number 

Yes, the user can generate his own field by using user define field

Question: How to make hierarchy, eg --> asset group: IT asset --> asset type: laptop --> asset type: desktop
Answer:
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Question: The SerialNo, is there a field to key in? What is the purpose of the serial number tick?
Answer:
if serial number is check, meaning the asset code is the serial number of the asset. else the asset can have multiple quantity with only 1 asset code. example asset with serial number tick normally is high value, our reference value is USD100 and above for asset with serial number tick. and serial number un-tick mean same asset code apply to multiple asset (Do not categories as asset because value too low).  
Question: How you can view asset by location?
Answer:
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